Hi there, I've just read as many as I can of the posts on here, but am a little unsure what I should do as I can't find anyone else who has phoned Parking Eye before 'ignoring' the letters (basically I panicked assuming I had no choice but to pay).... I recieved my first P.Eye letter on Tues 23th March (altho its dated 11th March!) giving me til Thurs 25th to pay the reduced amount of £40, So I called and spoke to someone to ask if I appealed would the £40 charge still be ok in the event I lost the appeal, as they weren't giving me much time to act. They said Yes. I explained I had parked In Aldi, crossed the road to get my money out of the Post Office, and returned to do my weekly shop. When I had finished I went into my bag and my purse was gone....I immediately panicked and dashed all over the shop to find it, with no luck, so I bolt out to the P. Office to see if anyone has handed one in, again no luck, then call my other half to tell him i'm at the shops with no money to pay, as I'm on the phone I walk to the car and there's my purse! It must have dropped out when I got the shopping bags out the boot! So I pay and leave thinking all was ok. (Paid cash and threw receipt away days later like you do!) The guy at P. Eye tells me I have little chance of winning my appeal as I have just told him I left the car park to use another shop (the P.Office). I said I'd never seen anything on Aldi's Sign that stated you couldn't do that. (I'm pretty sure it doesn't!)...and I went 14 mins over the 1 and a half hours allowed. I was going to write and explain what happened hoping to appeal to someone's basic kindness.....only the more I read on here the more I realise what a bunch of cons they. So what do I do? Have I messed everything up by calling? Do they record those convo's? Today (Fri 26th) I've received my second letter with photos showing reg plate (dated the day I called - only this one only took a couple of days NOT WEEKS to reach me - I guess they do that on purpose to increase the panic factor). As I went over the time, do I have a leg to stand on? Have I already admitted my guilt by calling? Sorry it's a long one with loads of questions but I really am panicked here as I could barely afford the £40 let alone £70 (which is "the first of many additional charges" according to them) Any help / advice very welcome Kai's Mum