petervanlee
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Parcelforce clearance fee's (C&E duty etc)
petervanlee replied to Dick Emery's topic in General Consumer Issues
I had two Boxes sent from the USA together that should have been sent to my address,,, No cards have were left at my house and no van has stopped outside as i am home 24 hours a day due to my mother being quite ill I am home all the time at the moment..... dispite this there website said last week you tried to deliver a parsel to me when they did not and i had to collect the first box Saturday morning leaving my mother on her own. the depot is a good 15 miles from my house a thirty mile round trip. and again today ( Box number 2) there site is saying you tried to deliver box number 2 at 9.50 this morning when you did not at any time try as yet again I am in all the time and do not leave this house... Please let me know when box number 2 will be delivered and perhaps tell me why cant there driver deliver boxes to my house ontime and at least be honest about the fact he has not even tried to deliver any boxes at any time. After all is that not what you should do deliver boxes. They charged me £8 for sorting out the first box and now want £8 for box number two... and I have to drive a total of 60 miles to collect them quite amazing seems i have no right to chalange this at all...
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