Hi all. I have been 'done' by these rip-off merchants too. I bought a camera just before xmas 09. Then I saw some posts about the company on other forums and became suspicious. I decided to cancel. They sent confirmation and said it could take up to 30 days. ((It didnt take them 30 days to snatch my money) £160))! After 30 days, i e-mailed and just got back the stock e-mail sent to me in the first place. I sent all this info to MSE and told them I would be willing to stand in evidence if need be. During all this, I had contacted my credit card co and informed them of the situation and asked them to monitor it and I put in a claim. Then, yesterday. I got a call from their fraud dept. Apparently someone had 'compromised' my credit card. £600 in 2 seperated transactions (from different locations in the world!!) were done using my details. I stopped the card, of course. The credit card co know what the score is and are sending me 'more' claims forms. The good news from all this was I was told i had been refunded (from or by who, I never saked?) my £160 from the camrea deal. I wonder how, considering I have not used my CC since, this person(s) got my details? I am hoping my CC Co is on there case. I am considering writing to my MP about it. Anyone else who has been fleeced by BSD should think about doing the same!