If you have been caught file a complaint here www.bbb.org/us/ a USA trading standards organisation they will take up the case. Also here www. ic3.gov and www.ftc.gov The UK Fraud Office has an on line crime reporting site which is easy and quick to use www.actionfraud.org.uk Do spread the word and pass on these links

Update! My credit card company has given me a full refund ( with a caution that after investigation it might be reclaimed!) and referred my case to Mastercard for them to investigate and take action. I have found three USA agencies who will take up the complaint: the usual www. then- ftc.gov ic3.gov bbb.org The London USA Embassy were not very helpful but did say:- "The Internet Crime Complaint Center, a partnership among the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BIA), at www.ic3.gov And to the Metropolitan Police if you are in the United Kingdom, at www.met.police.uk www.met.police.uk The UK Fraud Office has an on line crime reporting site which is easy and quick to use www.actionfraud.org.uk Has anyone found any other way of reporting them?

3 months after a cancelled by agreement order I am still awaiting the promised refund! All sorts of excuses. This is a very clever operation manipulating laws! A Google search reveals hundreds of complaints but you can win! Try the equal to our Trading Standards at www.bbb.org they will take action and some forums show that refunds have been obtained. Also try Internet Crime Complaint Center (IC3) | File a Complaint which is linked to the FBI. Please pass on this message to other forums as the more that complain the greater is the chance of getting something done about them. I am taking it up with the Embassy in London. Plus my house insurance includes legal aid and they will also take it up!

Good and thanks - let us hope that everyone with a complaint about this company does the same. Please post the form on other forums. Does anyone have other avenues for complaint or ways to get this company banned?

Everyone who has a problem with this company file a complaint here - it is with support from the F.B.I. It is quick and easy and with luck we can get something done about them. My credit card company is helping me get my money back and the legal help extra on my house insurance said they will take it further if the credit card company fails! Fill in form Internet Crime Complaint Center (IC3) | Home