H, DONT GO NEAR CAPITOL RETURNS THEY ARE A TOTAL RIP OFF!!!!! I was approach last April by this rip off company sayin that i would get in the region of 15k back for PPI within 6-12 weeks after this time had pasted i struggled to get in touch with this company as the phone is permentantly engaged i also have written over 10 letters trying to get back my £995 that i had to pay for them to take my case. I received a letter today saying that there was no way i would get back my money so now it is in the hands of my solicitor. I was totally mis-sold their service and am now in dire straights and fuming!!!!!!! As i have said DONT GO NEAR THIS COMPANY THEY ARE A TOTAL CON AND THEIR CUSTOMER RELATIONS ARE SHOCKING!!!!!!