Hi all, I went to CAB today to find out about freezing my BPF account, and got told to get in touch with cosumer direct which i did. I was advised not to freeze my account just yet, but write a letter of complaint stating that i want a firm offer of a training provider in writing in the next 14 days, or ill be looking for cancellation of the contract. Which im going to try. Also got told whatever exspenises i incur in the mean time can be claimed back a later date too