Maleficus
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Today I received a letter from BPF, informing me that my 'latest direct debit payment has been returned unpaid' and basically demanding that pay up straight away. This despite the fact that both of their call centre operators I spoke to assured me that the account had already been frozen. I am, obviously, mightily ****ed off about this.
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Hi all, I am in the BPF situation. I just phoned them to freeze my account with them, and they informed me that they'd already put a hold on it, and that I should now just cancel my direct debit with my own bank (Natwest) which I have now done. They told me that as they had already put a hold on the account until further notice, this would not be in breach of contract. Actually, it seemed they couldn't get me off the phone quickly enough.....
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