I think that we tick all 4 boxes that you described: No meeting: all communication with BarCap by e-mail or telephone No explanation of risk: No risk warning notice, no ISDA Master Agreement sent, encouraged to believe that product advantageous in low interest rate scenario No explanation of breakage cost: I was forced to break contract by Barclays when I sold the property; I had no understanding of potential scale of cost No due diligence: Barcap did not assess the suitability of the product for my situation I'd be interested to join forces with other similar parties to take action against Barclays.

Barclays' did not address properly my complaint of mis-selling. Because we do not satisfy the criteria for my case to be reviewed by FOS I have engaged a lawyer to act on my behalf. Please note that there are lawyers who will consider acting on a no win, no fee basis for these cases and you might want to consider this route depending on the size of your claim and/or the depth of your pocket. I suggest that you pay to obtain a risk assessment completed by an lawyer with experience in this field. The more I find out about this situation the more I can see that Barclays Capital have acted in a concerted way to induce clients (without the relevant financial knowledge) into taking highly risky/speculative investments in the belief that they were reducing the risk to their business. Key documents that might have highlighted these risk were systematically omitted. What Barclays Capital has done is a disgrace and they should not be allowed to get away with it!

Dear All, Can anyone give me advise about what methods of recourse that are available to companies that are too large to be considered "micro-businesses" i.e. where their turnover is greater than 2M euros or they employ more than 10 staff? It is my understanding that I cannot complain to the Financial Ombudsman. What options do I have? Regards, Barnsley 1.

We received the same documents i.e. Powerpoint Presentation & Confirmation Notice (no ISDN Master Agreement attached). There was no other documentation provided. Seems like this was the normal procedure.

September 2006.

Thanks for the reply. We are a Limited Company and from what I've seen previously Barclays are not obliged to provide this information. Is it worth asking anyway?

To discover I am not the only mug to be sold a wholly inappropriate interest rate swap by Barclays Capital has been a great relief for me! Entering into an interest rate hedge was stipulated as a condition of our loan. I have no experience in these markets and even now I do not understand how I could foreseen/calculated the potential breakage cost which eventually hit us. At no time (even after incurring a significant breakage cost) have Barclays supplied a method of calculation that a reasonably intelligent businessman could interpret! I'm feeling pretty angry about the whole affair which has cost my business dear. I was considering sending a compaint to the Financial Ombudsman but have been told that this approach is unlikely to be successful. Any advise as to the best way to proceed would be greatly appreciated!