Fairly interesting topic this Been working for DSGI for just over two and a half years in both pc world and currys. Firstly fives i can see the advantages but think a salesperson should be able to sell using his own methods. For new employees its a good tool but for more experienced staff our own methods would flow better. Whatever Happens am i the only person who likes this product, for me being able to get a loan product and a replacement within 10 days is great. After breaking my laptop screen i will always protect my goods. And inr eltaion to some of the customers who complain about our service just think how did you treat the salesperson most customers just shout at you and disregard advice you give them.