I am writing this on behalf of my dad, he applied for a great universal account on a laptop where they asked for the date of birth he thought he hit 1955 but instead it skipped to 1953 didnt relise until the account had been opened, he then received a letter from the investigations department asking to ring them so he did, he explained the situation that it skipped a couple of digits on the birth year, the badly mannered staff member told him that he didnt believe him and that the accont as now been closed, so now a CIFAS warning will show on his file, but he is worried would they invlove the police in this matter, from a genuine mistake??? please help my dad.