Upto now no,i have given him the benefit of the doubt.

Hi guys hope you can help. My story starts 2 months or so ago and regards the company i worked for at the time,i had worked for the company for over 12 months when they run into financial difficulty,but was paid on time my flat wage (not my bonuses)and was assured the money i was owed was forthcoming. In the meantime the wages became sporadic half wages on due day the rest 4 days later,then they stopped the boss gave the excuse he was waiting on funds being realised and the wages would be paid half on friday half on tuesday of each week,which i could live with. Then the bombshell ,we were told by the boss that while he had tons of contracts he didnt know when he could pay us next,as i have a mortgage i told him i would have to leave to pay my bills,he assured me that he would pay me as soon as the funds were available. Since then i have learned that the V.A.T have closed him down and he will not be able to pay us himself,but he has assured us that the goverment will pay us what we are owed,i am very dubious about this and would be suprised if any money comes my way,to add insult to injury he is still trading under an assumed name. Where do i stand?

any suggestions on how they should be worded?

She didnt ring i rang back,i asked for a figure what i owed as of the day before the bailiffs came,she woulnt give me it said with the bailiff fees it could change,i told her i wasnt intrested in what the bailiff fees where just wanted to know what my (supposedly)outstanding balance was. She basically wouldnt give me any info at all except the bailiffs number . Now all she has done is woke a sleeping giant and the resolve i had prior to tonight has increased ten-fold.

Spoke to the supervisor who basically threw a number for the bailiff who attended at me ,wouldnt give me an employment number and fobbed me off. Now i am seriously p'oed as the bailiff wouldnt answer the phone,i am gonna see a solicitor tommorow and see what i can do.

Well there is a scuff mark on the door,but proving it was from him will be hard. have spoken too a lady(one who didnt hang up)and she assured me that i would be called back bye 7:38 pm (she has 3 mins).

Am just gonna ring them back ,after being hung up on 3 times with a promise of a call back,which i have'nt recieved.

Theres a surprise they will only take complaints in writing and i was hung up on on 3 occasions after mentioning i had a complaint,but on the three occasions i was told they would phone me straight back.

just spoke to the council they told me to get in touch with the c.a.b? phoned marstons and they are supposed to be phoning me back in 5 minutes(checks watch, 2 mins)

Hi seanamarts, Thankyou for your reply,to answer your question,yes it was for council tax, i am still in the midst of trying to get all the facts and figures i need before making a complaint but from the walking possesion i signed it, says 1 payment of £450 plus 11 weekly payments of £86.40 and according to my reciepts they have all been paid. just out of intrest and if you know when the original bailiff came to my house he was trying to seize 2 of my cars ,one of which is worth at the minimum double the debt i owed and the other is worth around the same as the debt,is that lawful? To give you a little back story ,the reason i was behind on my council tax was for two reasons one i was self employed and work had come to a crawl where i was working around 5 days a month,but according to law as i was self employed i am not allowed to claim benefits unless i have a 6 week lull in work(so much for all the tax i have paid over the last 20 years,super tax most years),also at the same time my wife was pregnant with our second child and was hospitalised due to complications with her blood,hence i couldnt really work anyway,but still no benefits. I had spoke to a lady at the council tax benefits office and explained the situation,she sent me out a form to send out and a letter saying that my application for back dated council tax benefit was being reviewed. Now i showed that letter to the original bailiff and he said he had just spoke to the enforcement part from the council and they said that i hadnt been in touch for six months even though i had spoke to them days previous to his visit and also spoke to marstons on the same day,i then immediately phoned the council tax office who said the bailiff would not personally get any info regarding my account,hence i believe they have overcharged me and used deception and threatining behaviour (second bailiff)to get me to pay money to them.

After a bailiff attended my property,i reluctantly signed a walking possesion form. The bailiff seemed friendly enough and gave me 12 weeks to pay,£450 too him and then 11 weekly paments of £86:40 ,so from the following week we paid on time,most times even rounding upto £90 so our final payment was around 6-8 weeks ago which we made and put the saga to bed. However while i was at work today my wife was upstairs with our baby trying to get her bathed when she heard a knock at the door,as she had the baby in the bath she ignored it,but then she heard the door being booted and someone shouting open up,she got the baby out the bath and ran to the door and there was 2 bailiffs ,both 6ft plus and around 20 stone(according to my wife who's 5ft2) at the door saying we had breached the contract and that we had missed the final payment,now if i had made a error i would hold my hands up and admit it but i have all the reciepts for what was paid. She explained that we had made the payments in full and had even overpaid and showed him the reciepts,he was'nt intrested and demanded the money £86.40(which even if we had missed the last payment it wouldnt be £86.40 due to the overpayments we had made),so wanting to get rid of them and ,feeling scared she said ok i will give you £86.40 ,they then replied there are charges now too makin it £170 in total which she paid them. She phoned me immediately afterwards in work crying ,telling me what happened. If i had missed a payment why did they not send me a letter saying you have missed a payment etc but as we can see you have made all other payments so it must be an oversight,please pay immediately etc? I am so annoyed and frustrated with what has happened ,and will not let this lie. What would be my best course of action? Thanks