Have just phoned the SRA (Solicitors regulation authority), took a while to get through as they are very busy (obviously with complaints about ACS). The lady was very nice, knew exactly who ACS where, where they are based at and everything else about them, as they have had a lot of complaints about him and are compiling a huge file (not individual cases, but one huge one) against him. She took all my details and is passing the info on to a guy who is looking into ACS at present and said it will help them build a case against him and they will keep me posted........ Oh.... also suggested to speak to a solicitor in meantime for some legal advice. Looks like Andrew Crossley could be in trouble because of his behaviour!!

sorry, forgot to mention, have tried phoning the number on several occasions but it rings for ages and then a male voice says "thanks for calling ACS, we are either with another client or you are phoning out of hours, if you are phoning regarding a letter nyou have recievd from us, please leave (then asks for all your details ,which I didnt leave)!! Normally a solicitors would have a receptinist or something, it smells of [problem] all over!! It sounds like a 1 man band running the entire operation....

hi, have read the entire forum on ACS this evening and had to join to share my encounter with them also. After ignoring 1st letter back in june as I thought it was a [problem], I recieved 2nd letter from ACS on Saturday saying I had 7 days to pay £500.00 or be taken to court and have to pay £1000.00. I have replied this evening via e-mail to them (LOD part template and part worded in my own words). Why is it taking so long for them to contact us all if we apparently downloaded music/games over a year ago? Mine was supposedly Scooter last May. I am afraid to turn on my computer in case this crowd are hacking into it!!