Hi,I recieved one of these letters about 2 months ago, we are on tiscali and they were asking for £500. I sent the template LOD found on beaingtreatened.com.I recieved another letter just yesterday stating that they will not accept a template letter as a denial. I am now in the process of writing my second letter of denial, again from the templated off of the above webiste. I think i will also point out the fact that both of the letters sent to me regarding this were also both template letters. See what they say to that. After this letter we will just ignore them until if/when we get a court summons!Stick it to the man!xx