MET Parking Services is a member of the BPA (British Parking Association) They signed up to a code of practise which all members have to. You can read the British Parking Association Code of Practice at: Welcome to the British Parking Association This Code of Practice applies to Parking Enforcement on Private Land and Unregulated Car Parks. There are two parts: Part 1: Vehicle Immobilisation or Removal Part 2: Parking Tickets If it ever goes to court you can use the code of practice in your favour. Questions to think about when you parked .... Were there clear and adequate signs visible from all parts of the area concerned and at all times, (especially after dark if the land is open and unlit) and at the entry point(s) where appropriate? When the Parking Ticket was issued, did the Operator confirm that the signs were clearly visible? Is the Contact address a full UK postal address? The code states that addresses that include a PO Box Number only should NOT be used. Here is an extract from the pdf of the British Parking Association BPA Code of Practice SIGNS AND INFORMATION 27) Parking enforcement shall only take place where there are clear and adequate signs visible from all parts of the area concerned and at all times, (especially after dark if the land is open and unlit) and at the entry point(s) where appropriate. 28 ) All signs must be kept clear of obstructions and must be cleaned and maintained regularly.Whenever a Parking Ticket is issued, the Operator must confirm that the signs were clearly visible. 29) All signs must provide information in simple and unambiguous language, with a preference for the use of recognised symbols, icons or pictograms whenever possible and to overcome any language or interpretation difficulties. It is recommended that the minimum size for signs informing motorists of the existence of parking enforcement activity is 650mm (h) x 450mm (w) and with the main Terms, Conditions and Consequences shown with a recommended minimum alphabet character size of 25mm (lower case ’x’) and for ancillary Terms, Conditions and Consequences a minimum alphabet character size of 6 mm is recommended.Typical example signs are shown in APPENDIX 2. 30) All signs shall indicate: A) That the land is private property; B) That if a vehicle is parked without authorisation, or has contravened any parking conditions (which conditions must be prescribed clearly on the same sign or on other signs that are displayed clearly within or at the entry to the land), then parking enforcement may take place at any time, or during the prescribed hours; C) The types of parking enforcement that may be deployed, e.g. clamping, removal and/or Parking Ticket issue; D) The maximum charges or fees payable; E) That, if a parking ticket is not paid, then vehicle keeper details will be requested from the DVLA; F) A telephone number (landline) and a name and address where enquiries or complaints may be made. Note: Contact addresses (referred to in sections 30f) and 36c) xvii)) should be a full UK postal address and addresses that include a PO Box Number only should not be used. 31) Operators, who are Members of the BPA may use and display the BPA Logo on all signs and in all literature as defined in the BPA Brand Manual. This is an entitlement which will help the public identify the legitimacy of all BPA approved Operators and publicise the bona fide nature of the operation at the site. 32) Signs must be visible from any place where parking is permitted and should be visible throughout the site. Signs should also be clearly visible at the point of entry. . . . OBTAINING ENFORCEMENT INFORMATION AND KEEPER DETAILS 57) All Operators who wish to obtain, (via the electronic request process) the names and addresses of the registered keepers of vehicles that have been issued with Parking Tickets must apply to the DVLA for ‘Approved Conditional Access’ to its UK vehicle register. 58 ) When applying to the DVLA, Operators must confirm that they are a member of the BPA (quoting membership number) and that will operate in compliance with this Code of Practice, the Data Protection Act and any other applicable legislation.The Operator is also required to register with the Information Commissioner as a Data Controller. 59) When an application has been accepted, the DVLA will instruct the applicant on how to send and receive data from its registers. 60) Data obtained from the Registers of the DVLA shall not be obtained on behalf of third parties, or passed to third parties, but used solely for purposes of enforcement of the Parking Contraventions for which the data was obtained.The DVLA intend to support any prosecutions for offences against the Data Protection Act and may refuse future requests from those proven to be contravening the DPA or misusing the data. Section 55 of the DPA in particular references unlawful obtaining etc. of personal data. 61) Operators may not act as an Agent to obtain data from the DVLA on behalf of a third-party Operator or Landowner not directly connected with enforcement activities of the acquiring Operator. There is tons of information in the code that would worry any private parking company going to court to enforce an invoice...