Thanks kimbo. 2 weeks ago they said I would have my camera by end of this week and would e-mailme with dispatch info. No e-mail so have told them that as they obviously cannot fulfil contract, I wish to cancel and have immediate refund. Some hope bysounds of it. Will write to both scouces you mention. Shall I track them down on the w.w.w.? Thanks Ian.

I am almost speechless with regard to this company and am having the same bad experience as many of you. I ordered a Lumix FS15 blue digital camera from them about a month ago and noted delivey weas quoted as usually between 2 and 4 days. Have sent numerous e-mails to them and appart from the usual automated responses have only had one from them indicating they expected to have the camera in stock last week and they would e-mail me. have heard nothing since. Would now like to cancel my order as I am totally disgusted with their attrocious attitude toward me as a customer. Have asked for immediate dispatch or immediate refund but have had no response. My bank not interested to persue them until 30 days have expired so it doesn't look as if I'll have the camera for my hols as intended. Would be interested to know of any USA consumer agencies which may be interested in companies appalling service.