Addition to this tread - Around 3 years ago my wife and I were 'fined' 50 quid for allegedly smoking in our room by a hotel on the Tettenhall road, Wolverhampton. They clearly spotted that she was a smoker when she went outside to have a puff. We only realised what they'd been up to when the next barclaycard statement arrived a couple of weeks later. Naturally we protested to the hotel but they simply refused to discuss it and, in fact, put the phone down on us. A subsequent call to barclaycard got us nowhere. According to them, the hotel were within their rights in helping themselves to another tranche of our hard earned without being required to substantiate their claim in any way. This shifty (my wife's word), crew had their story accepted without demur while we, after 40 odd unblemished years with the same credit card outfit were assumed to be guilty as charged. The amount being too small to justify going to law, we put it down to experience, but have still in a way extracted a small revenge on those we foolishly trusted. After thinking about it for a while we acquired another credit card and split our outgoings between the two. As our monthly spend through the odious barclaycard was usually £2000+ we have, in the interim period 'fined' them 36 months X £1000 X 3% = over a grand of their profit down the drain. Further, I cherish the true and earnest hope that before I die, I will have deprived them of many thousands more. Rodzo