I am having a similar problem to above. My partner has lost his job, however we are having problems with his employer. His employer says he has returned the forms to pinnacle but pinnacle state these were not received. We have requested the form to be sent to us so we can have these filled in and sent back recorded delivery, however the forms have still not been sent to us after numerous chase ups with pinnacle. We are now struggling to pay our mortgage. Any advice would be great!!!