I've worked out a good way to play welcome when purchasing. Firstly you have to accept that your at welcome because your credit isn't grade A. Secondly you have to remember your in charge. The psychology of welcome is to put themselves in control, they do this from the moment they fix an "appointment" time. WTF? Next they won't display the full price on the car, this is because your negotiating by payment. If you look at the list on the wall, hidden away, that they HAVE to display, the cars are way overpriced. A girl next to me was chuckling at one point listening to me. Afterwards she said, she had taken a month haggling with them and finally they came down to her ideal payment for the car SHE wanted. That's the other thing about them, they want to put you in cars they want. Keep saying no until your happy. Now this is the important thing, double the monthly payment you really want to make, you want 150, tell them 300 is your ideal. Then you find your ideal car (don't be silly and go for something you know you can't afford, know the prices of cars, check autotrader b4!!), then you need to keep telling them no on the monthly repayment. Do not go to welcome in desperate need, you need to walk away, remember the girl who had been working them for a month? I shaved £120 off my payment within 40 minutes, the cost of the overprice car dropped a fair bit! Then I walked, boy was she (sales) p1ssy about that I'm 120% sure she'll call me monday, she doesn't know it yet, but she needs to drop the payments buy another £25 a month. The whole experience is horrid, but you MUST be prepared to say NO and leave or you might as well ask them to kiss you afterwards. I always like being kissed while being f*cked And that's what they'll do, you'll wind up with a car in negative equity the moment you sign (something worth thousands less than your paying for, you can't sell it basically). Good luck, be firm, don't be desperate and make sure to remember your the customer. The free coffee's cr@p too.