hi can anyone advise me as ive checked my credit file due to wonting to buy a new car,and found that HSBC BANK as a default on me in 2004 for a credit card this account was setted in 2004 but has never been up-dated,ive tryed phoning the bank but get past on and only to be told they carnt help!!!!! this carnt be rite!!!!!! can it!!!

hi there can anyone help me out!!!! ive checked my credit file due to wonting to get a new car,but have noticed HSBC bank have got a default against me in 2004 for a credit card this account was settled but is still showing a default and has never been up dated since 2004,ive tryed phoning the bank but i keep being pasted on and being told theres nothing they can do!!! please help.