e-mail Phil Bentley the manaing director for british gas he responded to my complaint and got it sorted

Any problems with British gas e-mail Phil Bentley directly

My stepfather had major problems with British gas, where they billed him for over £200 for an electricity bill when he had calculated it from meter readings as £40.00, He spent over 3 months writing and phoning, but kept getting letters which then became threatening to enter his property, in the end I emailed Phil Bentley at British gas and he replied and put his team on the case, the letters have stopped and the new correct bill as we worked it out has been updated, e-mail him with your complaint, here is his e-mail good luck I hope you are successfull