I have had dealings - in Leyland, Preston, PR25. I involved the Police as one threatened to 'come through the door'. When the Police arrived I supplied the car reg number and it seems that Leyland police were/are actively chasing that car because of other 'alleged' threats. I tried to contact the boss of Jacobs but was refused by some female voice. I contacted the local council and they made Ms McGarry of Jacobs ring to apologise. They are a bad piece of work, but you need to know how to deal with them. I believe I have done so and that, with luck, and the odd threat to the council, they will be removed from handling South Ribble BC work. I do have 'printed' demands in red. I am presently dealing direct with the council and I will VERY CERTAINLY be bringing more complaints about Jacobs. If you want further contact reply first to this and see where we go. Thanks John

I used to work for iQor - formally Legal and Trade, 33-34 Winckley Square, Preston, PR1 3EL. The deal with various accounts: HBoS, Lloyds, Halifax, Littlewoods, CSA, Lord Chancellor's department (court fines), book clubs etc. Under the law there is no need to stop answering your phone - simply request - in a civil manner, obviously, that your number is removed from their system / dialler. This MUST by law to done by the caller. You are not required under any legislation to discuss any issues regarding the call nor are you required to disclose any personnel details. Politely ask for your number to be removed. If the calls are generated from iQor you can ask to speak to a line manager - this request MUST be complied with - as with all callers. Be advised that ALL CALLS are recorded, so be polite, not that it is a legal requirement, just that you get further that way. Allow 24 hours for the number to stop calling as the system only upgrades in dead time - after 9pm that day. If you still have problems you can call direct to either Ms Debbie RIMMER - Call Centre Manager or Colin McLEAN - Operations Director on 01772 202050. That number is for the main switchboard.