HI, I am new to this site and you sound like you know what you are doing. For my sins I have had many store cards with Ge bank over the years, 2 still in use. I wrote to Ge Bank to complain, they cancelled my PPI but they denied mis-selling. I sent a second letter and they advised i complain to the FOS who wrote to me to advise they cannot help. i am angry with GE bank as I feel they led me a merry dance, any help will be very grateful.