Sorry she hasnt told me exact amounts on mortgage, so I didnt like to ask. She has just told me that basically they owe more than the house is worth, plus this unsecured loan. House prices are around £150,000 in the area but cant be sure.

Sorry, she is not sure if it is called together, she thought mortgage might be called tracker. She was granted XXXamount when she was buying house and as house was XXX amount more they give her the rest as unsecured.....is that a together? Does that make sense?

Sorry, its quite difficult as I am ringing and texting her questions! She borrowed the equity and also took out the unsecured loan, just waiting for text to see if it is called together.

Northern Rock

Apparently not because of negative equity. I am so glad I am not a home owner, it sounds all too complicated to me!!

She has just rang me with the wording from the most recent letter for the unsecured to see if you can offer advice on a response to them. It has not yet been passed on to a DCA. Can you take a look and maybe advise on her options, Thanks Unsecured balance - £27,558 Further to our default notice of 3rd Oct and your failure to pay outstanding arrears of £498 we are now terminating your loan agreement. We therefore demand you pay the sum of £27,558 plus interest from the date of this notice until full payment has been recieved at a rate of £5.74 per day. Failure to pay within the next 14 days may result in instructing our solicitors to recover the amount through the county court.

Thanks, I have just text her with the details of debtline

£27,500 in an unsecured loan. All other debts are a few hundred here and there

Thanks again!

Sorry can I just ask....if you declare yourself bankrupt can the secured loans be written off or just the personal loans?

Thanks gizmo, I will give her your advice. She does not have access to the internet or she could join this forum herself! I will try to help her though, I`ve already sent a cca request to a credit card company for her since I found this site!

Thanks, I`ll pass the details on. She has been scared to open letters, not like me I love a good argument with a dca!!

She was going to declare herself bankrupt, but thought she would lose there home. Renting is no cheaper in the area really, yes she is just about managing paying the mortgage and utility bills but cant manange much else.

I`ve just rang her, she has no equity in the house as they borrowed it, hence the debt of secured loans!

She does have a mortgage and the mortgage company have agreed lower payments till they are in a better position. The rest of the debts are personal loans and secured loans, credit cards etc

Any advice would be appreciated....Thanks!

Its not for me, luckily I only have 1 default. But a friend of mine is in debt about £40,000 and now is on a low income so has not been paying debtors. I have seen advertisments for IVA so was going to suggest it, but I dont really know much about it so would like some opinions please.

yes let me know when you`ve heard something.

I didnt get ppi on my agreement only shortfall insurance and admin fee. Are trading standards helping you or have you got a solicitor?

Yes, I checked my copy of 1st letter sent this morning and it was pretty much a cca request but without stat fee and mentioning consumer act. I did send an official one last week but was wondering why they had not even acknowledged my 1st letter....it has been signed for, I checked on the royal mail site.

I have sent an official cca request since, should I just forget about the first letter and go from the date of the 2nd one that contained the statutory fee? Also would be grateful for some advice if they did not comply with my request please.

So what should be my next plan of action if they dont comply with my request?

If I requested a copy of my credit agreement, but didnt quote consumer credit act etc in the letter does the 12, 30 day rule still apply? Before I found this forum I sent a letter (recorded delivery) asking for my agreement and have not recieved any reply yet even though letter was signed for by company 27 days ago. I did ask for a copy to be sent over the phone 3 times and they did say it had been sent twice but "must have got lost in the post" until the 3rd time they told me to put it in writing.

Spoke to previous owners of car (leasing company) and they have emailed me the cars history and guess what....car had more mileage 5 months before I bought it! Not sure what this means in terms of getting out of this hp agreement but I have rang trading standards today and they think I may have a good case under the sale of goods act.

Not sure about the CCJ, I`ll ask her tomorrow. She did say there was a charge or something on the house over the debt so if they sell the house they have to pay the debt back, but link said they will try to force sale. What should she do next?