Hi I have been receiving automated phone calls from AIC for months - I did ring them the first time but refused to go through the security process because I didn't know who they were back then. I was told that I should have had a yellow card via the post (which I hadn't) so was advised that another one would be sent. I haven't received anything in the post as yet. Do I just ignore these automated phone calls..? you know the ones that say 'this is an urgent message for Mrs XXX, please call Mr xxx quoting xxxx' Any advice? I think I know where this is from (Direct Line for a paltry £83.00, which I am indispute with them about) Many thanks

Thank you all!! I am going to send the statements on but not before a complaint is made - who needs to rifle through bins to obtain someone elses identity now? Just ask the banks and they send you all you need!! What worries me is..who the hell has been sent any of mine or my husbands data? Not a nice thought and the banks need to be pulled up on it.

Hi I am just going through the process of claiming on 4 accounts with Natwest. Imagine my surprise when I opened a thick packet of statements, only to find someone elses complete set of business accounts statements in there.. Is this going to be useful in negotiations - does anyone have any ideas on this?

oops sorry - of course not! ignore last posting - I was looking at the wrong date! Keep strong - they will pay up!

How is it going BlueSarah? Any news?