Hi All Can anyone help me with this I have just recieved a letter from DG solicitors on behalf of first direct demanding full payment of my outstanding debt. I originally had a current account,loan and credit card with first direct.My wife also had a loan and credit card with them. When we got into difficulty repaying they closed the current account,put the loans and cards into one total debt and asked us to pay £350 a month, which we agreed to. I have been paying this for around 18 months without missing a payment. In december they sent me a loan agreement to sign for 12 months at £350 a month with the balance due at the end of 12 months. I didn't sign it and continued to pay the agreed sum. I have now recieved a letter from DG solicitors demanding full payment. The letter says we have been instructed to take legal action against you in county court to recover the debt if they dont recieve full payment of the balance.To avoid legal action must pay within 14 days.Maybe able to arrange time to pay if I phone them immediately. I am reluctant to do anything over the phone. Any advice on where i go from here would be greatly appreciated

Hi all, Not sure if this helps but first direct also put my loans and credit cards together,closed my current account,but left the account number open for me to make payment to off of the combined debt. This was around 18 months ago. Around 3 months ago they sent me a new loan agreement which they wanted me to sign for the total balance outstanding. The loan agreement is for 12 months at the same amount i have been paying them,then the rest of the balance is due in full. I just ignored them and am continuing to pay the amount agreed. They have now sent me about 5 of these agreements with continued threats of further action if I dont sign them. So maybe they do need something to cover them for a combined debt

Hi moneymummy I'm new to this as well and in exactly the same position you are if you look on mitch524's post and look at post number 5 you will find the information you need the main point for believing it to be unenforcable seems to be the words approved limit and not credit limit also the heading egg card agreement inntead of credit agreement if you look in mitch,s thread there is also a letter which you can adjust to suit which is prob your next stage hopefully someone with more experience will reply but i think all the information you need is already posted

The first I heard that they had passed the debt over was a text from apex and a number of calls.Then i recieved a letter saying i needed to deal with them instead and a photocopied letter from egg saying they had passed the debt over. I have never spoken to apex the only correspondence i have had with apex was the cca request i sent and the letter in dispute.

Thanks Martin The agreement came back from apex I will get working on those letters asap. Is it still a breach of oft guidelines as I only disputed it after it was passed to apex.

Thanks Martin Yes i read the majority of the post and found a couple of letters that were directed back to egg but wasn't sure if that was what i should use for apex

Hi all, I recieved a letter from apex about my egg credit card in late november. I had been on a payment plan with egg and not missed any payments on it. After continued phone calls,texts and letters from apex I found your site and decided to question the agreement.I was subbing on a few of the apex/egg threads and sent off the cca request letter. I recieved the agreement back and it looks like the required terms are missing Any help is appreciated especially help with a letter back to apex if that is what i should be doing. Sorry tried uploading image but came out too small to read. the agreement is from 2000 and has all the terms ie:approved limit,egg card agreement, no right to cancel could someone please point me in the right direction as to what to do next thanks in advance

Thanks for your reply.I was thinking it was best not to sign anything.I guess i'll just carry on with the payments for now and see where they take this.

Hi all, I could do with some advice on a letter received from first direct today. The background is my wife and I have accumulated a large sum of debt with them comprising 2 credit cards and 2 loans.It was the usual getting loans to pay off the cards then cards building up again. Around 2 years ago everything came on top and we agreed a reduced payment of £350 a month which we have been paying since with no payments missed. Everything was done over the phone with me giving them my financial statement which was reviewed after 12 months and resulted in the same payments continuing. This morning I received a letter from them with an enclosed fixed sum loan agreement for the outstanding balance.It details the amount outstanding,the period of 12 months payments of £350 and also states that the balance will be due in january 2011.The balance will still be £20,000+. On a seperate piece of paper it says that if we are unable to repay the remaining balance I will need to supply a new repayment proposal at that time. The final paragraph on the accompaning letter states that if i fail to return the loan agreement in 7 days it will become invalid and they will issue a final demand and upon expiry of the demand the accounts may be passed to a debt collection agency even if regular payments are being made. Any thoughts on why they are going this direction with a new loan agreement and whether i should sign or not.