Hi I'm new to all this I managed to get my statements eventually, calcuated interest and wrote the letter claiming my charges back to Barclays - however I think I sent it to the wrong place after reading things on here. I sent it my branch....... is this the wrong thing to do? Should I have sent it to the Head office? Or to the address on the letter that came with my statements? They are different........ Also, does it matter that I included the interest in the first letter? Should I have waited to include that? Thanks for any help

Hi I'm new to all this too! I managed to get my statements eventually, calcuated interest and wrote the letter claiming my charges back to Barclays - however I think I sent it to the wrong place after reading things on here. I sent it my branch....... is this the wrong thing to do? Should I have sent it to the Head office? Or to the address on the letter that came with my statements? They are different........ Thanks for any help

Hi I'm new to all this! I managed to get my statements eventually, calcuated interest and wrote the letter claiming my charges back to Barclays - however I think I sent it to the wrong place after reading things on here. I sent it my branch....... is this the wrong thing to do? Should I have sent it to the Head office? Or to the address on the letter that came with my statements? They are different........ Thanks for any help