Thank you for this info will look into it

I have now received all of my bank statements, can someone advise as I stay in Scotland how far back can I claim is 5 or 6 years.

Thanks for your reply Andy...will keep you posted when I receive the rest of the statements. Spottiswoode

Today I received my bank statements from January 01 to January 04, another letter was also there saying that individual duplicate statements would be sent out in the next 5 to 7 working days for February 04 to presen, they have also enclosed a summary of charges debited to the account. below is a transcript of the letter Thank you for your recent enquiry, requesting information on your bank account. I also acknowledge receipt of your £10 fee. The transactional information remaining on our systems,normallycovering the last fourteen months, will be sent out in the form of individual duplicate statements. You should receive these within five to seven working days of this letter. I also enclose a summary of charges debited from your account, which covers all charges back to January 2004. The summary records the number of charges, their description and total in each month. Any refunds and reversal of charges are also listed and the totals are given at the end of each column.Please note that this list will not include details of any charges that we have written off. If your account was opened prior to January 2004 details of your transactions will follow as soon as possible. If you have any questions please call us on the above number. Yours sincerely Pam Speed

Received letter from the Abbey to say that my account was now over the overdraft limit authorised and could I pay money into the account to bring it back under the authorised overdraft limit within 7 days..they are so quick to point this out however they have not replied to my sar, this is so hypocritical. I have already moved accounts elsewhere before last pay day no doubt the threatening letters and phone calls will begin. This does not intimidate me in any shape or form but only highlights the banks greed in screwing more money out of people. 17 days and counting for my 40yh day. Spottiswoode

will be sending off a recorded delivery to the Abbey tomorrow will now count down the 40 days, starting all over again, will keep you all posted . cheers for now Spottiswoode

Thanks for your prompt reply, it was posted but not recorded, I was kind of thinking that myself as there response was deafening !! I will send an another sars by recorded delivery on Tuesday and keep you posted on my progress. Thanks again for your help

No I never sent the SAR recorded delivery or the has the Cheque been cashed.It was posted in the the local Abbey branch.

I sent my initial letter to my local branch will this have any outcome as I have still not recieved a reply and the 40 days are up on the 13th May. I also enclosed a cheque for £10.

ChloeJane thanks for your reply and support I will head over to the Abbey page and post there. Thanks

Just started the long process against Abbey for charges, I sent of the initial letter regarding charges for the last 5 years ...still no reply they have until the 13th May to reply to this request I also enclosed a cheque for £10. It seems a daunting task to take on a Bank however they have caused misery with the charges they have levied against me month after month.

Sorry no offence intended

Just sent off my letter to bank for previous 6 years charges, the 40 days are up on the 14th May, I have not received any acknowledgement from the bank...is this standard practice can anyone advise!!