michaeljlambert99
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Everything posted by michaeljlambert99
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Thanks for that tops all i needed Mike
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Can someone tell me if you can claim back unpaid charges for cheques and going over your overdraft as all the letters seem to point to direct debits.
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Hi everyone. I thought i'd phone Barclays Telephone Banking to request a list of Charges I have incurred over the last 6yrs. I expected them to fob me off but was quite surprised when the customer service adviser couldn't be more helpful. She explained that they can't provide a summary but can send my statements out for only £5. Then she went on to explain the process that Barclays are using: The statements should arrive within 5 Days Then highlight all charges and summarise with date and amount Write back to them with the summary of charges/enclose photocopys with the highlighted items and send back telling them what you expect and how much you want back and if you want the interest. Personally i will send recorded mail to prove delivery. Then they will write back within 5 days to confirm they recieved the request. And then it will take no more than 40 days for them to give you a result of the request!! They were really positive about it. I'm impressed with Barclays so far! Mike
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