Thanks Pen..What about question number 2..any ideas about which charges to tally up? I've looked through the forums and haven't found anything concrete. All help is most appreciated. BTW, I will be asking for further statements. They owe much more than £25.00

I also have received ONLY 6 years worth of statements from LTSB. Is it really in my interest to try to fight them for records further back? I know they will owe us quite a bit more. Also, is it advisable to add all o/draft charges, account charges, and account fees or are some of these inadmissible? Thanks!!!

Hi..I have received a letter, along with my statements for the last 6 years, and Lloyds have stated that they can send me further statements that date back before the 6 year period but it will take longer to access their archived data. They then say under the terms of the Data PA, they are allowed up to 40 days to fullfil my request. The Data Protection Act letter I initially sent them didn't stipulate statements up to 6 years ago. So my question is, do they have 40 more days to comply? OR, am I still within my 40 day period to retrieve this information?