Absolutely Brilliant:D

If I rcvd such a mailing and I know its got a Doncaster Postcode, I simply write on the front "Junk Mail" Return to Sender and send it back !! It makes me feel really good. Try it.

FORGET IT: Here is my battle with PIPEX/TISCALI.. I have now migrated to another ISP: Sorry but my request was made on 9th December 2007. Once again you are clearly failing to check your records. As far as Im concerned there is no outstanding amount as I followed all your rules of termination of contract It is you have failed to keep accurate records, and so therefore why dont you take it up with OFCOM to clarify your position. Also one of your customer service managers gave a free months connection due to PIPEX's incompetence so take as that as payment in full as I never used the month If you wish to take this further then you will now have to take this up with OFCOM and my solicitors and will dearly love to prove how TISCALI/PIPEX are so incompetent !! Oh and by the way do not expect me to phone you. So stop inviting me to call you. If you so wish to speak to me you have my number, why dont you call me after 9pm weekdays and I will be more than happy to put PIPEX/TISCALI in their place. CHECK YOUR RECORDS !!!!! and if YOU HAVEN'T TERMINATED MY CONNECTION YET, WHY AM I CONNECTED WITH MY NEW ISP PROVIDER AND HOW THE HELL ARE THEY ABLE TO PROVIDE A SERVICE TO ME AND WHY DO I NOW HAVE A NEW IP address ? YOU PATHETIC INCOMPETENT BUFFOONS ! Dear Customer Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.[/font] Subject Termination Discussion Thread Response (Amina Olijade) 20/02/2008 04.10 PM Dear Mr L...... Thank you for your e-mail I have looked through your account and according to the notes on it, we contacted you in December regarding the Mac code but there was no response from you. We have now proceeded with the cancellation of your account which will be done on the 7th March 2008. As you are aware, we do require 30 days notice for the cancellation of an account. As you requested your Mac code end of December, you will still be required to make payment of the last bill which runs until January. If you require any further assistance, do not hesitate to contact Customer Services on 0871 222 5550. Kind Regards, Amina Olajide Customer Liaison Pipex Internet Ltd Tel: 0871 222 5550 Web: http:llwww.pipex.co.uk Customer 18/02/2008 04.26 PM ==================== text File Attachment ==================== Attachment 2.txt, 12081 bytes, added to incident Response (Stevie Nash) 18/02/2008 12.36 PM Dear Sir, Thank you for your email. I can confirm that unfortunately i was unable to open the attachment to this email. Please paste the text of this attachment in the reply email so that we can deal with your issue as soon as possible. We are sorry for any inconvenience caused. If you have any further questions please do not hesitate to contact us. Kind Regards Miss Stevie Nash Customer Care Email Team Pipex Telephone number:0871 222 5550. Fax number:0871 222 6373. http://www.pipex.co.uk This email is subject to http://pipex.net/disclamer.net *Calls charged at 10p/min from a BT line or calls charged by Pipex at 5p/min. Calls from mobiles and other providers may vary. Customer 17/02/2008 06.26 PM ==================== text File Attachment ==================== Attachment 1.txt, 45752 bytes, added to incident Response (Stevie Nash) 15/02/2008 12.27 PM Dear Sir, Thank you for your email. I can confirm that i have checked your account and i can confirm that your account with us is still live. In order to initiate a cancellation request please contact our cancellations team on 0871 222 6366. Opening hours: 9am - 6pm, Monday - Friday. This enables us to perform the necessary security checks to ensure all requests originate from the account holder. It also gives us the opportunity to discuss your reasons for migrating. Please note that the cancellation of your broadband connection may incur a cancellation fee if you are still within your contract period. The cancellation fee would consist of any remaining months of your contract. If you have any further questions please do not hesitate to contact us. Kind Regards Miss Stevie Nash Customer Care Email Team Pipex Telephone number:0871 222 5550. Fax number:0871 222 6373. http://www.pipex.co.uk This email is subject to http://pipex.net/disclamer.net *Calls charged at 10p/min from a BT line or calls charged by Pipex at 5p/min. Calls from mobiles and other providers may vary. Customer 14/02/2008 08.27 PM Username: aowoXXX Query: Hello, Pipex, I have terminated my contract with you on 3rd Jan 08 so why am still receving invoices from you. Question Reference No080214-003874 Date Created: 14/02/2008 08.27 PM Last Updated: 20/02/2008 04.10 PM Status: Awaiting Customer Tiscali TV:

All, This is a great thread, I am also a Mr Dunstone customer though not with Broadband, but unfortunately with a Mobile phone purchased online with CPW. The phone has a developed a fault and had to return it back. Am now waiting for the last 6 weeks for this to be resolved. Sorry for hijacking this thread but it seems that CPW/TalkTalk etc all fall under one banner... of Really Poor Unprofessional Service...

Hiya everyone, My first time here. About to take on the Abbey with overcharges. Having read some posts here, this looks like a good place to let of steam as a consumer and perhaps even win an occassional battle or two.