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Hi I started working for RBS last year. I had to open a bank account with them for my wages to get paid. My god, they have stung me for charges left right & centre. I have another bank account with Lloyds & luckily I have never ever had trouble with them. I keep up with both accounts on the internet. If one account looks a bit low & transfer money etc. RBS are quite crafty I think. The amount of times money has been debited quickly but a transfer hasn't gone in quickly is unbelievable. Also wuth cheque clearence. If I go into Lloyds & pay in a cheque (personal & not the same bank at all) it shows on my account the same day. Yes it has to clear but I see it on my statement the same day. Not with RBS. Sometimes its a week. It should be 4 working days. Anyway I have lots of charges. They seem to be £28 overlimit charge followed a few weeks later by a £30 charge. I don't understand. In all fairness I could 'understand' the overlimit charge. But certainly not the other one. Now I wish to claim these back. I did get one set of charges refunded as a gesture of goodwill the 1st time it happened & they warned me that they wouldn't refund again. Trouble is, cos I work for them (credit card division) I am worried it will look bad. I need my job (unfortunatly!) cos I need the wages! Shall I go ahead & claim or could they look for a reason to sack me? thank you

I think the banks have till the end of May regarding lowering the charges. Until then they will refuse to lower them.