Thankyou all so much, i will write a letter today Will keep you informed as to the outcome.

Hi. help please. I have had a successful claim against RBOS for the last 6 years, can i go back again and ask for pre six years?

I have been having problems getting statements and details from Rbos. have finally got hold of an excellent contact. A guy whos involved in the dept dealing with claims Mark Douthwaite 0131 523 3019 I have been hitting my head against a brick wall with just trying to get statements. this chap is helpful and honest. I will let you know what offer i get.

Hi, does anybody have a contact name for next as Im going through a closed acount and see some charges and would like to follow this up thanks

Hi, im Helen Im so impressed with this site, ive read lots and this is without doubt the best. I have a few claims ongoing. First Direct who responded straight away with a letter saying I will hear from them within 10 days (8 days gone) RBos, this was re a closed joint account. I have written requesting statements, sent 4 emails , had responses from them saying statements are being sent, then rang as it was 3 weeks , ansaphone and when I got throught the left hand didnt seem to know what the right was doing. I finally got a name from your site (Tommy McClean) and has a phone call to say statements we on the way in the next few days (another week goes by) I emailed tommy Mcclean yesterday who apologised and said he personally would get the statements and send to me. I will let you know as and when get them. Im also claiming from MBNA ref my credit card. sent the first letter re default charges 2 weeks ago, as of yet no response.. what do I do now? I am claiming ref charges from alliance and Leicester for moving mortgage 2 years ago (read this in the sunday mail) and RBOS for ending my mortgage last year. WATCH THIS SPACE. I am telling EVERYONE to go to this site ! it great.