Yes as I thought! Is there a letter template I can use for this? If I find this to be the case then I will report Restons to the Solicitors Regulation Authority and the FSA.

Claimant is Arrow Global Guernsey Limited Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total) What is the claim for – the reason they have issued the claim? Please type out their particulars of claim (verbatim) less any identifiable data and round the amounts up/down. The Claimant claims payment of the overdue balance due from the Defendant under a Contract between the Defendant and the royal Bank of Scotland dated on or about 21/11/2001 and assigned to the Claimant on 15/12/2010 in the sum of £2296.07. What is the value of the claim? £2451.07 Has the claimant included section 69 interest (8%)within the total claim or is it shown separate within the Particulars but not added to the debt? No interest indicated on Claim form Is the claim for a current or credit/loan account or mobile phone account? credit card When did you enter into the original agreement before or after 2007? Before Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Account assigned Were you aware the account had been assigned – did you receive a Notice of Assignment? Can't remember too long ago Did you receive a Default Notice from the original creditor? Can't remember Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Not as far as I am aware Why did you cease payments:- My marriage broke down and I couldn't afford them Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Not as far as I can recall To be honest this debt is so old I can't recall many details - it is not listed on my credit reference file I have checked.

I wonder could I have some help on this one. I was served with Court papers from Restons chasing a credit card debt taken out in 2001. I returned the papers to the Court indicating I was defending the claim on the basis the debt was statute barred. Restons have now written to me with a copy of the signed credit agreement stating that I made a payment in 2008 towards this debt of £13.81 and to withdraw my Defence I know 100% that I never made this payment. I can't remember the last time I made a payment it was probably around 2003 or so. How do I respond to them? Thanks for your help x help x

Bump

Gosh - I'm so sorry to hear about whats happened - I hope you are recovering GP. Never mind about the JobCentre - you'll be pushing up daisies before they admit to whoever did this. I personally would now inform the Press about whats happening - it will at least get people squirming - at the moment the Government don't need all this bad publicity - what have you to lose? It may just trigger an investigation into this appalling mess.

Elche - can you enlarge on this???

Thank you Pat for your quick response. Is there such a thing as a suspended redundancy? I think I need to see a solicitor now - they appear to think they're above the law.

Hi I am in the process of taking my employer to a Tribunal for Unfair Dismissal. I have sent a form to them to sign and complete from my Insurance Company to enable me to claim Mortgage Protection. My employer is refusing to sign this form stating that "as I am refusing to accept my redundancy they have no intention of signing any forms until the matter is concluded". This matter could take months to resolve and in the meantime I am unable to claim on my policy to pay my mortgage. Surely this cannot be right. Can they do this?

Any news on the "investigation" GP?

Oh my goodness!!! That sounds brilliant - I'll type that up and send it off. Thank you so much.

Claimant is listed as BC Services UK Ltd Re: Boxclever Limited Registered Office Technology House Ampthill Road Befford MK42 9QQ Particulars of Claim: The Claimants claim is for the price of goods sold and delivered by the Claimant to the Defendant. Particulars: Claimants Account Number xxxxxxxxxxxxxx to goods sold between 12/11/2003 and 10/11/2008 and the Claimant claims £196.19. The Claimant also claims interest thereon pursuant to S.69 County Court Act 1984 limited to one year to the date hereof at the rate of 8% per annum amounting to £6.45. The thing is, I was renting the television - I haven't bought it !!! It has been issued in the Northampton County Court on 14 April 2009.

I have received a County Court claim form issued by Bryan Carter & Co regarding a television I rented from Boxclever since 2003. Bryan Carter are claiming £196.19 for goods sold and delivered (must mean the TV - however I am renting it) plus interest of £6.45 and Solicitors. I admit I am behind with the rental payments and the claim is correct, however what I am worried about is that I am now being made redundant and cannot afford to pay the whole amount to them at once. I apparently have to fill in an Admission form attached to this claim asking for time to pay. What happens then? Do Bryan Carter get in touch with me about the reduced payments or does the Court automatically give me a County Court Judgement if I admit the claim? Any help would be appreciated.

I'm so sorry to hear about your appalling treatment GP - its disgusting. Certainly make sure your MP is fully aware of this. If you can go and take some legal advice from a Solicitor and also check if you have expenses cover on any insurance policies you may have should there be a way of taking legal action against this incompetence. I can't believe what I've read - certainly some individual should be quaking in his/her boots now. I don't know about signing on for Jobseekers but don't you have to sign some sort of Agreement when you do with the Jobcentre. Is there anything in that about their/your obligations towards each other? Breach of Contract may be an option if there is. I'll keep looking in on this.

When I was going through my (horrendous) divorce a form had to be filed at Court called a Form E which gave details of each parties financial assets and liabilities. This had to be backed up with documentary evidence for the Judge to consider. If there is insufficient evidence to back up his claim about his redundancy then your solicitor should ask his solicitor for documentary evidence to prove it - not some piddling little e-mail. Also he needs to produce bank statements to prove the amount he received from his ex-employer. Ask your solicitor to get onto the case and don't take no for an answer. You have to be firm about this for your childrens sake. I hope it works out for you - I know myself how stressful it can be x

I'd like to know the answer to this as well as it may affect me too - when the company I worked for changed hands they incorporated my bonus into my wages and gave me a wage rise instead of a bonus every December. My Contract was never altered to incorporate this. What does it state in your Contract of Employment about your bonus? Elche or Pikachu will be around soon - they'll probably be able to help.

I value godpikachu's advice immensly - he has been a brilliant help to me with some of my problems whether I've pm'd him or posted messages. Just my opinion.

Thanks Elche - I'll keep you informed and come back to you if I need some help - I've tried to click your scales but it seems I've clicked them too many times and I've got to give others a chance lol !!!

Thank you very much Elche. I was given the right of appeal when I was notified in February that I had been selected for redundancy but my employer keeps arranging and cancelling the date for my appeal, its happened twice now and I still haven't had the opportunity of an appeal. Would this be relevant in my complaint too?

Hi elche - I intend to submit my form to the ET based on an unfair selection procedure. Do I also need to submit a grievance for this?

I work for a firm of Solicitors. I am employed as a Conveyancing Secretary. I have worked for the firm for 11 years and am 42. I was employed to work for a Conveyancing Executive and have worked for her for the past 11 years. My colleague who is in the selection pool with me (there are only two of us) is aged 62 and has been employed for 19 years. When I joined the firm she worked for a Litigation Executive (a totally different department from me) as a Litigation Secretary. However, after about five years into me working there my colleague was transferred onto my department to do conveyancing work. She had no experience of conveyancing work and I taught her everything to do with this. On 27 January of this year the Senior Partner came over to our office. He singled me out to a private office and said that the firm needed to make one of us redundant as there was insufficient work for both of us. He said that as my colleague was older she would find it more difficult to get a job in this climate so he told me that if I went quietly I would get an enhanced redundancy package. He offered me £6,000 to "go quietly" which consisted of £3,000 redundancy pay and £3,000 pay in lieu of notice. I said I would think about it. He harrassed me constantly to accept it and in the end I took the whole lot (Compromise Agreement) to a solicitor. She told me to ask for three months extra pay for loss of office. I did this and he ignored it. Then I got a letter asking me to attend a Consultation Meeting. I pleaded my case saying I was more experienced than my colleague, had better skills, etc - I have worked in the legal field for 24 years. Three days later I got an e-mail saying I had been selected for redundancy. I asked for the points system/selection procedure and he didn't reply, In the e-mail it said I had a right of appeal. I immediately said I wanted to lodge an appeal. I still haven't received a reply as to how the selection was made and on what grounds and my appeal has been cancelled twice. In the meantime my employer has offered me an Office Junior job at another office and is now hassling me to accept it. I am worried because I intend to take them to an ET for unfair dismissal but don't know from which date? Do I take it as I've been dismissed from the date I was informed or from the date of my appeal decision? I don't want to be out of time to lodge my complaint to the ET. If anyone can help I would be grateful. P.S. Thank you Godpikachu for your helpful private messages regarding this.

Hi Molly I'm going through the same as you - I'm appealing against my redundancy. Just give a brief outline of whats been happening and the people on here will help you all they can. We are all on the same side so don't worry !!!

Anyone?

I have been informed that I am to be made redundant and I am in the process of arranging an appeal meeting with my employer as I consider this is totally unfair. However, I have just received an e-mail from my employer stating that there is a vacancy at another office which I may be interested in. I intend to investigate this, however I am in a pool of two people including myself and to my knowledge the other person has not been approached about this vacancy even though the vacancy would be suitable for her as well. Is my employer legally obliged to approach us both about this vacancy even though he has made his decision about keeping her and letting me go and I am in the middle of the appeals process? Many thanks.

I mean should he take this into account when making a selection for redundancy between myself and her or can he say to her that she has signed this clause, it is part of her Contract of Employment and therefore she should be made redundant based on this. I don't know whether it is illegal now because of age discrimination and therefore not enforceable in law and cannot be taken into account.

Thank you very much Che - I will arrange to see a solicitor first thing on Monday - I have an uneasy feeling about this whole thing. Don't know if you know the answer to this one though - my colleague has signed her Contract of Employment to say that she will leave the Company at 60 but she is still there at 63. Is this enforceable in a redundancy situation or does this come under age discimination laws? Jayne.