Hi! Digging up this old post with an update and another question. The following reply I received from NextCredit was as follows: "We confirm that Digital Financial Services (DFS) and Nextcredit Ltd are in a business relationship and as a result of that relationship, DFS was able to access some of Nextcredit’s data. DFS has misused the data and Nextcredit is currently investigating the circumstances of the misuse, which includes any email communication as outlined in your correspondence to us. Please note, there has not been any leakage of personal data; the only use to which DFS has put the data is to contact the data subject, being yourself. The data is secure and will remain so and further, DFS has agreed not to use the data again during the investigation. Should it be established that a breach of the Data Protection Act has occurred then this matter will be reported to the Information Commissioner. You will also be contacted with the results of the investigation once it is complete. We confirm again that collection activity on your outstanding account will remain on hold whilst the investigation is ongoing." This was the last contact and I was happy to let it go as I assumed the final £143 balance had been waived. It's only after checking through my credit report today that I've found this account to be showing as defaulted 18 months later. I've emailed them to question the default status and the result of their 'investigation' which they never responded back with. I really overlooked the data misuse admission at the time, is this something I could claim compensation for? Thanks

Thanks, I'll write to them also. Anyone know if Nextcredit and DFS are linked at all or just share same registered office? Nextcredit Ltd Company Number 7745512, Consumer Credit License 649567, Registered Office Camrose Wisteria House, 2a Camrose Avenue, Edgware, Middlesex, HA8 6EG Digital Finance Services UK Limited. Wisteria Camrose House, 2A, Camrose Avenue, Edgware, Middlesex, HA8 6EG

A while ago I received an email from Digital Financial Services claiming the remainder of my Nextcredit loan had been transferred to them. It sounded dodgy but after emailing Nextcredit, they confirmed my loan had in fact been transferred as stated. I've sent a few emails back and forth to DFS asking them for further details of my account to prove they were in possession of my details. Their initial email simply said 'dear customer' but did quote the correct loan amount outstanding. They replied with my postcode and mobile number, this pretty much convinced me things were on the level and I was then planning on discussing repayment options. 10 minutes ago I have now received the following email from Next Credit: Hello, Re: Digital Financial Services Ltd We write to you following notification that a company called Digital Financial Services Ltd (DFS) may have attempted to contact you regarding your loan with Nextcredit Ltd. We understand that DFS is claiming that certain loans made by Nextcredit have been transferred to it and they are instructing our customers that all future payments are made to DFS directly. We are writing to confirm that this is not the case and that DFS is not acting upon any instruction or agreement with Nextcredit Ltd. Your loan has not been transferred to DFS. You should continue to liaise and/or make payments either directly to Nextcredit Ltd or, where instructed, our collection partners, Adept Credit Solutions Ltd and/or their agents Capital Resolve Ltd. We would emphasise that if any payments are made to DFS they will not be credited to your loan account with us. We apologise for any inconvenience or distress caused by the actions of DFS and wish to assure you that we are taking appropriate steps to prevent DFS from continuing to contact our customers. Yours sincerely, The Nextcredit Team Very shady! I'm awaiting a reply from Nextcredit on why they told me DFS was legit and also how they got my loan and personal details!

Thanks to advice received on these forums I now have repayment plans in place with several lenders. I've now read info that I may be able to have loans cancelled and only repay the original borrowed amount due to bad practices by the lender at the time of application. "Your company failed to properly assess my creditworthiness when you first lent me money contrary to section 55B of the Consumer Credit Act 1974. Had you undertook a sufficient assessment I would not have incurred additional interest and default charges." Is there any truth in this? Given my poor credit situation and number of exiting payday loans I should not have been approved for further loans had they carried out adequate credit checks.

Ok, so I haven't heard anything since my last email to Mr Lender on 03/02/14. I sent a complaint to FOS yesterday and emailed Mr Lender's Complaints Dept a copy also. Received this reply today: We have noted on the account to only contact you in writing and my colleague Mitchell sent you an Income and expenditure for him to assess your situation and look into a more affordable repayment plan. As this has still not been received your account is still open and in collections. Whilst we appreciate the figures quoted in your previous email and that you have paid back previous loans we do have strict procedures in place and therefore require the form and supporting documentation. Please find attached an income and expenditure form, once this has been completed please return including any supportive documentation confirming your outgoings, for example a bank statement or something showing your other outstanding creditors. We would advise sending in supportive documentation as this may be requested from you at a later date and will help speed up the process. Once we have received your information we will be able to assess your position further and offer you a suitable repayment plan. It is our procedure to request this documentation from you to look into a more affordable repayment plan, we can offer the following without supporting documentation. Should you make a token payment of £60.00 by the 14/02/14 we can offer the following repayment plan. 27/02/2014 £97.50 Payment 1 of 6 27/03/2014 £97.50 Payment 2 of 6 25/04/2014 £97.50 Payment 3 of 6 27/05/2014 £97.50 Payment 4 of 6 27/06/2014 £97.50 Payment 5 of 6 25/07/2014 £97.50 Payment 6 of 6 Otherwise we will require the form to be sent back to us. Note they are now requesting a token payment of £60 to setup the repayment plan in a change to their previous request for £135.

I now have repayment plans in place with 4 lenders. Paying more than I would have agreed to previously but with the new job I am keen to pay the extra to clear quicker. Mr Lender however is still causing problems. Predictable going by the other posts I've read here about them. Since resending my basic I&E figures and my repayment offer, yesterday I received a Notice Of Default Sums. I replied to this informing them I have been trying to contact someone but with no reply. Following this I received an email from Mitchell who had been in contact with the I&E form. He wrote: Thank you for your email. Without an income expenditure form we are unable to review your account. However, we can offer you a 6 month plan, but first of all we would require a token payment of £135.00. Once this has been received we can then split the remaining balance over the 6 months allowing you to close the account interest free. Please be advised that your account will remain in collections incurring calls and charges. I have replied that paying £135 before they will setup a repayment plan is not acceptable and I will be submitting a complaint to FOS. I also added that if my very fair offer was not agreed and in place within next 3 days I would be forced to reassess my position and other financial commitments and offer only a token payment of £1 per month. So that's how things stand right now, no reply since yesterday......

UPDATE: Sometimes it's strange how things work out! Been asked to start work on Monday doing my same job but with another company and almost double my current wage! Obviously I am going to be in a good position to clear my PDL's much faster and without so much hassle. Unsure how to approach this now as I've already contacted all of the lenders to inform of financial difficulties and enquire about repayment plans. Should I let them know about change of job and that balance will be settled in coming weeks. or Continue arranging payment plans and after month or two try and offer a reduced final settlement? I'll add some notes here for reference on how the companies are responding. All sent around 28/01 Mr Lender - Requested detailed I&E form. I replied with basic I&E figures and my monthly offer. They resent copy of previous email asking for detailed I&E form. Cheque Centre / Loan Store - Due 31/01 Quick reply with offer of £75pm for 6 months on balance of £450 Zebit - Due 31/01 They appear to be offering a reduced payment for this month but the remainder of this months will be payable on Feb 28th as well as the full Feb payment??! Lending Stream - Due 31/01 Same company as Zebit and same offer as them above. Wonga - Due 2/02 No reply.

Ok Just replied to them with basic I&E info and my repayment offer, wait and see if they respond now. Thanks for the advice. To be honest I'm pretty nervous about all this in standing up to the PDL and other creditors, stressed enough without making things worse! The posts here and help from people like yourself though are hopefully enough to keep me informed and put me back in control

Formal complaint? Would that be a complaint that they are refusing to accept a reasonable offer for repayment?

Thanks for the quick replies! I think my biggest concern over providing a detailed I&E form is that I have a few commitments that I feel are more important but would for sure be ignored by other creditors. These are loan repayments to family and also a guarantor loan which I will do everything in my power to avoid passing onto my good friend who took the loan out with me. So I can reply that I'm not required to provide this information but that I am offering a payment of xxx? Thanks again.

Hi, this is my first post on the forum although I've been reading through all the posts and info here for some time! I'm finally taking action to resolve my out of control finances as I now have 7 active payday loans and just can't cope with them anymore I was due to make a rollover payment to Mr Lender today but sent an email a few days ago explaining I was experiencing financial difficulties and was writing to all my creditors to come to a arrangement for a repayment plan. I received a reply today requesting that I complete their detailed income/expenditure form. I've seen various views on this throughout other posts here and would like to ask what I should do here? Complete their form or should I simply tell them figures for my total income/outgoing and my offer of repayment? Thanks for all help and replies!