Showing results for tags 'ishop247'.
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Hi. I purchased a double step advertised for caravan or motorhome use last march, they have been used 3 times and are now leaning to one side. On inspection I found on the manufacturers label the warning, Only to be used indoors, I took some photographs of the steps and emailed the company. ishop247 emailed back and asked me to return the steps and they would either repair or replace them under guarantee but as I have had them since March no refund could be given. I asked for a refund stating under the consumer rights act 1979 the steps should be fit for purpose and should last a reasonable time. ishop247 replied with their same response totally ignoring my mention of the consumer rights act, they have now done this 3 times. I said I would go to Trading standards, email this website, even consider the small claims court but to no avail. I believe these steps could be potentially dangerous, as mine also show a small amount of rust around the step welds. Can this retailer sell something like this ignoring the manufacturers warning ?
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS