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  1. hello i'm new and need some help and advice as i failed to attend my medical, though i did try over and over again for a home visit without success. i will give some history and whats happened so far. excuse the spelling and its long so any advise given, all the infos there my medical history. quick over view was diagnosed with Server IBS at 19 (46 now) i have phyrosis (bad) have suffered years of depression, anxiety and panic attacks. i lead a restricted life, can cope with spur of the moment things but have major problems with appointments. i live my life by following very strict routines and for a few years have got by. for a couple of years ive been having night time attacks, checked for sleep appnia, they showed but it was put down to panic attacks. any few of months ago got the letter to say i would be getting a phone call about the medical from Atos. was very unwell waiting for it and when i came i got very agitated on the phone as all the told me was what was in the letter. i told him on the phone i would need a home visit as id had the last three medicals, he informed me this was possible but i would probably need a doctors letter. i waited for the medical form but my IBS was terrible my Phrosis was flaring and the night time attacks were becoming unbearable. anyway the medical form came, i made an appointment with the doctor as i wanted to put a letter in with the form to get thing over with quickly. the doctor did the letter but as she was concerned with the night time attacks i was referd to metal health services (been uder them before for server depression) i was coping till this started. so i sent the forms and doctors letter of and waited. so do date ive told them in a phone call a medical form and a doctors letter i cant attend. a month went by and i relieved a letter from atos with a medical appointment date, not a home vist i had to attend. not understanding why i phone atos, i got this very pleasant women (not) that just because i sent a doctors letter in didnt mean i would get a home visit. she also told me because i had phoned and told yet again i had problems attending that my from would be recalled and reassessed by there doctor (Today is monday) they would get my form back tomorrow and i would hear by friday. Wednesday morning i got another letter saying i had to attend still. there medical representative had decided i was able to attend (no reason given) straight away i phoned again told them i couldn't and what could i do. as i was seeing someone from medical servises could i get them to send a fax in. i said i would as i was seeing them next day thursday. the next day at my appointment i asked and was told by the person i was seeing she would fax a letter, but also she wasn't going to see me again as my issues were that deep she was referring me higher. i phoned atos again told them again i couldn't atend and what was happening. so were now at 4 phone calls a medical form and a doctor letter saying i had problems attending. two weeks went by with no replay and the day of the appointment came. i did try to attend but just couldnt get there and after a lot of problems and diaphragm, eventually got back home and steeped for 6 hours. this was friday, saturday wrote a letter to atos explaining what had happened and posted it. tuesday got a letter from the DWP (about six weeks ago) asking why i didn't attend and if i couldn't attend why i didn't tell them. foaming i filled it in and aslo enclosed the letter i had sent atos. on the friday got a letter from atos saying because i didnt attend they had sent all my info back to the DWP and it was back in there hands. forming again i wrote to atos complaining about how they have treated me. got a letter back saying id been refer d to there custom services. got a being phobed of letter from them. giving no reasons for not getting a home visit and how it was out of there hands now. trouble with my illness is i'm obsessive and cant stop. so wrote again. told how well trained there medical personnel were and that my file was back with DWP. still not what was in the file i.e. records of phone calls i made and still no reason for home visit. anyway as i say i'm obsessive so i wrote again asking questions. and got a part answer on why i didn't get a home visit, the well trained medical personnel had decided because i can use my car to drive to a few places or sometimes on the spur of the moment local visit. this means that i can cope with unexpected eventuality's (that's the exact phrase used) so i should be abel to attend a pre arranged medical. the person i am seeing from mental health services has already told me that most people with server anxiety caused by chronic worrying can cope with unexpected things it planed events that are the problem. also because ive been driving 30 years never had a problem in my car that i probably like my home find my car a safe environment. of corse even though atos have washed there hands of me ive wrote again questing them more had asking how a so called qualified medical person can come out with a statement like that. i await a reply still. so after that my question is, why after 6 weeks the DWP Haven't been back to me?, what happens next, if atos have washed there hands of me and i don't qualify for a home vist how do i get assessed? can The DWP just stop my money or will i have to get written notice first as i Haven't refused the assessment just cant attend. i worried sick as i just don't no what happening. lastly ive asked atos where i go to complain about them and the poor reason they gave, i await there reply but where can you go to formaly complain about atos. sorry its a bit long but any help and advice would be good. cheers
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