Showing results for tags 'free gifts'.
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Situation.. A mobile phone retailer offers incentive gifts for taking out/renewing contracts with phones. A renewal is arranged by phone and a gift chosen. There is no problem with the phone received as part of an upgrade/contract renewal. However there is a problem with the free gift, a 3DS XL game console, in that there are no English instructions (Spanish, Portuguese and Italian only). Questions.. Is not having an English manual contrary to fit for purpose/satisfactory quality? Is the gift even covered under SOGA/DSR or any similar act? Does this affect the phone contract if it goes further?
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- free gifts
- incentives
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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