I am just about to start claiming back the last 6 years of charges for a relative's business account with RBS and have a few questions. 1. The total amount of charges I intend to challenge is over £8,000. Will this make the small claims route void as it exceeds the £5,000 limit? Could I split it and claim say the first 3 years charges and then the next 3 years? (so any claim would be for less than £5k?) 2. The account in question has always operated around the overdraft limit, but my initial calculations suggest that if the charges are deducted, many of the times the limit was exceeded would not have happened. Can I therefore claim back any interest charges relating to exceeding the overdraft limit? If I can, should I request a list of the account's overdraft limits and the dates the limit was increased/reduced? 3. There are several charges on the account for 'overdraft arrangement fees', usually between £150 & £300. I understand that such service fees are not normally claimable. However, if I can show that the increased overdraft was necessitated by the accumulation of wrongful charges, could I claim these fees back as a charge for an un-neccesary service? 4. As this is a claim against RBS, does it need to be filed in Scotland? The account is actually at a Bolton branch so any court claim will be made in England. 5. Finally, I have dowloaded the spreadsheet but have no idea how to enter the data onto it. Is there an example of a filled in spreadsheet anywhere? Many thanks in advance. Mick

Howdo people. I've been lurking for a while and am about to try to reclaim about 6k from RBS. Hopefully there will be plenty of help and advice on here. Ah well, Ding-ding, round one....