I went for the 8%.. they paid in full so I'm happy with that ...

Nationwide have settled in Full They also sent me a letter this morning saying they will keep my account open .................as long as I comply with their terms and conditions in future

Just checked my bank and sometime during the last hour another £160.92 credited to my account.. says 'credit by cash' only another £61.59 and they paid in full..

:? Sorry don't know.. could it be your interest and MCOL chrage? nothing else gone into mine as yet... Also can we start spending the money we have recieved or should we wait until its all there?

Hope its not too much longer.. and as they paid the charges I can't see them holding off on the rest for too much longer....

This morning I discovered £604 credited to my account which is the amount of my charges, no written notice from Nationwdie just the amount credited as 'correction'. I now wait for my costs and interest ...

I have done since I posted in here..

I have filed my claim and have recieved an acknowledgement of services from them staying they intend to defend the claim....

Phew thanks for that.. wasn't too sure if it was the norm

Just recieved letter this mornign saying Nationwide are going to defend all of my claim... :o Should I be worried?

I filed my claim through MCOl online this mornign after recieving yet another 'you agree to our terms and conditionals' from Nationwide after send my letter before action.. wish me luck..

Hello I have just recieved a letter from Nationwide in response to me sending Letter Before Action... It's from the Member Services saying: "I've only just recieved yoru details from Customer Care manager, and will be reviewing them as soon as possible, once I've finished I will write you with our findings. The Financial Services Authority allows us 8 weeks to investigate before you(me) have the right to ask the FSA to review the case." Question.. do I wait or should I go ahead and file a claim with the courts? I sent my first letter asking for a refund on 18th December

I was double checking my dates just preparing to file an online claim and found a few fees had been refunded a couple of year ago.. so my orginal figure was a little more than what it should be, they owe me about £50 less than I first calculated......should I send another LBA?

I have sent 2 letters 1st one asking for my statements then another asking for a refund. I recived that answer today with NO offer of a settlement at all?

Hello All, Just joined the forum, I am Nationiwde customoer and have allready worked out they owe me £681.12. I have sent them copies of letters asking them to refund them and recieved their reply this morning saying that they are not prepared to refund the money as I agreed to their erms and conditions. I have a name and a telephone number with the letter saying if I have any further questions to telephone them. I am willing to take this to court if needed but wanted to ask if I should try calling them on tuesday or not?