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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

daveypodmore

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  1. daveypodmore
    Brilliant, thank you both very much. Fingers crossed ; )
  2. daveypodmore
    Ive sent the letter stateing how much the bank owe me, they have responded with a letter saying they are sorry Im unhappy, they are within their rights and if I want to take it futher I should write to the Customer Relations Manager. What letter should I send now & do I need to send it to the Customer Services Manager Cheers anybody ; )

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