This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Hi All I'm new to the forum and need a little bit of help. To start action against Halifax do I need to send the 'Data Protection Act Request' letter before sending in the request for a refund of charges, seeing that I have all my statements for the last 5 years. Regards Gray Owl