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ProtocolStack
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No i havnt sent the LBA, just the first letter, although the first letter kind of mentioned i would take action after 14 days. Do i still need to send the LBA or can i just file a claim in court as stated? Thanks
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ProtocolStack replied to ProtocolStack's topic in Welcome to the Consumer Forums
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Hi everyone, Ive just started a fight with Barclays, did so after reading the BBC article. Ive just found this forum, good to know there will be help along the way , although i hope this will be short and sweet. I sent them the standard 14 day letter asking for just under £1k, the total amount that I have statements for over the last 6 years. I dont have 2005 statements. The reason I havn't asked for 2005 statemets is in hope they will be more likely to pay out quicker. 2005 is probably about £200. Question 1. Was that a good idea?:-| They have replied within 5 working days, saying they 'are sorry to hear im unhappy', and will 'let me (gee thanks!!) have an answer or update no later than 17th January'. A complaints procedure manual was enclosed. Question 2. I do not want to wait untill 17th Jan, I want to file against them within 14 days of my original letter. Is this a good idea? Also, shouldi give them 14 'working' days?:-| Question 3. If Barclays stall too much, or just annoy me more, and i decide to claim the full amount owed to me (re: 2005 aswell), will the fact that my original letter only claimed for £1k work against me? Thanks
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Hi everyone, Ive just started a fight with Barclays, did so after reading the BBC article. Ive just found this forum, good to know there will be help along the way , although i hope this will be short and sweet. I sent them the standard 14 day letter asking for just under £1k, the total amount that I have statements for over the last 6 years. I dont have 2005 statements. The reason I havn't asked for 2005 statemets is in hope they will be more likely to pay out quicker. 2005 is probably about £200. Question 1. Was that a good idea?:-| They have replied within 5 working days, saying they 'are sorry to hear im unhappy', and will 'let me (gee thanks!!) have an answer or update no later than 17th January'. A complaints procedure manual was enclosed. Question 2. I do not want to wait untill 17th Jan, I want to file against them within 14 days of my original letter. Is this a good idea? Also, shouldi give them 14 'working' days?:-| Question 3. If Barclays stall too much, or just annoy me more, and i decide to claim the full amount owed to me (re: 2005 aswell), will the fact that my original letter only claimed for £1k work against me?
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