I didnt know how it worked to be honest. will maybe send away for statements to see how much i would be claiming first

yes that is correct

Yes, i had a loan with them, and that got added to my trust deed

Got a letter fromTSB today. I have already had statements and also sent away letter claiming for charges. "Thanks you for getting in touch with us. I am sorry you are unhappy aboit your account charges". It goes on to say about the charges they have for overdrawn and not having enough money to pay dd. at the end of the letter it says " I do hope you can see that we make our charging system as fair as possible - and why i can't agree to cancel charges. If you have asked for a copy statements and paid the fee. We will send them to you within the 40 day limit set by the data protection act. If you have not yet sent the £10 fee you will need to send it to us at the address below. the 40 day limit starts from when we receive your payment. I hope this fully answers the points you raised with us. please let me know if there is anything else i can do to help. If we cannot come to an agreement, I will provide you with details of the FOS so they can consider your complaint independently. If you are happy with the way I have dealt with our complaint there is no need for you to replay to my letter. If i have not heard from you by the 26 july 2007 I will close my file, though of course i will re-open it should you come back at any point afterwards." do i send a letter saying i have already sent away 2 letters?

ok thanks thanks also for moving it. Im going to call the people i have the trust deed with and see what they say thanks again

Just about to send letter with cost of charges to bank. do i also include the charges for ging over overdraft, as iv just read this on bbc website BBC NEWS | Business | Bank's overdraft charges upheld

Well i got letter back from TSB on Saturday morning just before i went away for weekend , just added up charges £500 (clysedale would have been much more) Now for the next step

im talking about tsb i sent letter to, i didnt know how to go about getting thread moved, sorry originaly i was sending to clydesdale bank but was told by someone (not on this board ) not to as my trust deed(in scotland) will be effected if i sent letter. if i am paid a lump sum of any sort i have to let the trust deed people know about it. sorry for any confusion Caz

will do.my mate put hers in week before to same bank and she has not heard a thing as well, will get her one typed up as well. thanks

im sure it was the week of the 20th March

anyone ?

sent letter off for statements but heard nothing whats the next stage ?

Hi I sent letter to TSB and not doing the Clydesdale bank now as i have a trust deed and my clydesdale account is part of my trust deed and i was told i shouldnt do it then

thanks I will Clydesdale bank

can anyone help on my trust deed question ?

also i recently went trust deed, take it i have no chance in claiming back on the bank account i have included in the trust deed?, i had a loan with them, but went to the CAB and they helped me out

thanks will read up on it first

Just about to make a start on reclaiming back bank charges. the only problem with the account im going to try and reclaim is i am in the process of paying back an overdraft at so many £'s a month, so the account is closed really will this make a difference? hope everyone is well