I have had dealings with "Robinson, Way and Company": They have threatened all kinds of action against my wife for a sum paid on time and in full: Their client {a well known catalogue} had accidentally directed the payment into the wrong part of one of their accounts. Due to becoming disabled I had an outstanding loan which-oh so conveniently- my banks {Lloyds} cover didn't...well, cover. I have spent over ten years regularly paying back the sum exactly as agreed. Suddenly, in spite of all possible evidence to the contrary, they have decided that I have not paid a few pounds that I in fact have paid. Fortunately all payments were through my bank and it is easy to demonstarte their mistake. BUT, that does not stop them sending threatening letter after threatening letter. They have completely conceeded their error, but still the letters come. In my opinion "Robinson, Way and morons Ltd" are at best incompetent, at worst bully-boy **** who use the law to crush underfoot their victims without remorse or contrition. I used to be a Probation Officer, dealing with offenders all day every day, only rarely have I encountered such total moronic, heartless filth.