Oops, my LBA said "Dear Mr Watt"

28th Feb - Posted Rejection of Settlement/Letter Before Action to Mr Sandy Watt

I received a letter dated 23rd Feb from Sandy Watt offering me just under £600. So that is a good start at least! I have a couple of questions, if anybody could help. 1. I still have a week left until the deadline i'd initially given in my prelim letter, so should I wait until then to send my LBA? 2. Does anybody know of any threads which have good template letters for the LBA which include accepting an initial offer only as a partial settlement, or should I just combine the LBA in the library with a partial acceptance letter myself? Thanks in advance dilly x

"Your item with reference xxx was delivered from our WEST EDINBURGH Delivery Office on 19/02/07 . "

16/02/07 - Preliminary Letter Posted

Hello everybody, I've been a member here for a few months now, and I've spent that time doing as much reading on the forums as I can. What an amazing resource, and even before I've begun I feel that I am due thanks to all those who provide advice. I'm now ready to start my claim! I'm claiming back around £600 in charges from RBoS, with added contractual compound interest which takes the total to around £950. I had already requested my statements in person when I discovered this forum, so my first letter will be the Preliminary one, which is printed out with my schedule of charges all ready to be posted tomorrow. Here goes....! dilly