Excellent newsl, got my letter back from FD today, and they are offering £50 less that what i stated above, i'm happy with that so i've accepted the offer.. Thanks for the form letters and the info that's on these boards - if anyone i know has any trouble with banks in the future, i will certainly direct them this way!

Thanks guys, the letter will be in the post today - i'll keep you posted as to what happens..

Hi all, going to send of my letter to FD tomorrow - i have just added up the amount they have taken in charges and fees and it comes to £1,292.09, which is quite a shock! Some months they were taking £100 in excess overdraft fees along with £30 of the standard overdraft fee. I know that i should be charged a reasonable amount - as i am costing the bank money, but this is just silly - so hopefully i can claim some of it, if not all, back.. Wish me luck..

Hi everyone, Just googled this site and has proven a wealth of info.. Hopefully i should be seeing some money back from First Direct soon enough! I'm going to go through my statements today and add up any charges and fees that have been placed on my account over the years - I think it will come in at about £1500. That much money for going overdrawn isn't right.. I'll keep you posted on how it goes..