seesaw
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Hi All - I've just joined CAG today and find it very encouraging reading through the forums (although a little scary!). We are planning to reclaim from Lloyds. We requested our bank statements before finding your standard letter and are already having problems - they have charged us £20 and have provided one years statements only. I'll be following the CAG forum advice to the letter from now on! I'm about to get reading!
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