This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

hi, can anyone shed some light on rbs credit card charges? I have looked through the site but only seem to see advice on rbs bank accounts. I have sent off the first letter requesting refund of the charges (around £260) my account ended up over the limit by less than £10. the rbs charged me £20 for this and then deducted the minimum payment from my account, this failed to bring the account within the set limit so they charged me another £20 and deducted the minimum payment again and this continued for a few months and so here I am. Its almost time for me to send the second letter (14day notice) and if no contact is made i am happy to proceed to court. Could you also shed some light on making a claim, Is it as simple as goin along to the Sheriff Court (I am in Scotland) and filling out a claim form or is there maybe a way I can start the process on-line? Any advice or clarification you can give would be gratefully received. scott8040

hi, can anyone shed some light on rbs credit card charges? I have looked through the site but only seem to see advice on rbs bank accounts. I have sent off the first letter requesting refund of the charges (around £260) my account ended up over the limit by less than £10. the rbs charged me £20 for this and then deducted the minimum payment from my account, this failed to bring the account within the set limit so they charged me another £20 and deducted the minimum payment again and this continued for a few months and so here I am. Its almost time for me to send the second letter (14day notice) and if no contact is made i am happy to proceed to court. Could you also shed some light on making a claim, Is it as simple as goin along to the Sheriff Court (I am in Scotland) and filling out a claim form or is there maybe a way I can start the process on-line? Any advice or clarification you can give would be gratefully received. scott8040