Well I have used ITC once before and luckily everything went ok. Having read both this thread and the one on Hexus it leaves me with the feeling that I could never buy from them again. Not because Obvious had a problem, but because of the underhanded way that ITC tried to put him of by registering and posting on both forums as supposedly interested (buy not involved parties) very very poor show boys. I suggest perhaps you learn from this and in future act like business people not school children. Well done Obvious - another win for the consumer.