Hi , Need some advice on something similar. I took out a mortgage back on 2000 and sometime after a 'drawdown' facility. Anyways, cut a long story short, all of a sudden many years later Incasso issued a CCJ from Northampton court. I've now left it and continued paying the £240 a month pay off. Can i get some sort of investigation into this and see what they have on me, this Incasso please and if they have, whether i can look into quashing it.... Hope i'm making sense? PMc

Been WELL OVER 14 days, what is the next best plan of attack on this with least impact. Aren't they starting to clamp down now on charges?!?!

Hi All, Have received a set of statements from the Abbey, they are for ONE YEAR ONLY and have had nothing else back. I have left it now for over a month, what should I do next? Many Thanks PaulMc

Star!!!! 8)

Sent the Prelim letter with list of charges.........they have sent back the letter of an offer.......got this last week.......

Hi All, I've received only ONE years worth of statements?!?! Has anyone else had this problem. Do I need to write another letter?!?!

Mrs Mc has just been offered half the amount asked for (£750). What is the next best step to take. Do we write to them or wait for the next letter?!?!?!

Also, I've only received 1 years worth of statements. How many days before I should get the LOT!

Morning, Just checked my account and have seen these two charges..... Charge for clearing Direct Debit/Standing Order while overdrawn Charge for an overdraft that has not been authorisedCan I claim for both of these?! Thanks PaulMc

OK!! I recived a letter from abbey stating the manual intervention info etc etc...and my £10 cheque back!!!! Then Yesterday I received ONE years worth of statements, hopefully the rest will be winging their way to my front door?! Gonna start the process of trawling through for charges!!! Thanks PaulMc

ok brill!!! Thanks for the advice. How long have they got to send them on?! PaulMc18

OK, quick question. I have my current account and a current account which had to be closed due to a fraudulent attack on it. I put both of these account numbers on the initial letter. Will I get details back from both.........??????? PaulMc

Hi All, I've started proceedings for my wife. Sent the initial letter off and received one back. Although her account was in her maiden name we explained this in the letter. Can someone please translate the reply...... Dear Mrs McWilliam DATA PROTECTION ACT We refer to your recent letter, which was passed to this department for comment due to your request for certain information, relating to bank charges, under the terms of the Data Protection Act ["the DPA"]. Please be aware that the bank is under no obligation to present information according to any particular format. Therefore, your request to assemble a schedule of charges is turned aside. You may of course obtain this data from copy statements and these will be supplied to you within the next few weeks without charge on this occasion. We would advise however, that statement information prior to 2000 is stored manually rather than on computer. Therefore, if you account was opened prior to this time, there maybe an increase in the time required to collate the information you have requested. I apologise in advance should this delay be the cause of any inconvenience to you. As regards your mention of "manual intervention", the DPA does not oblige the Bank to comment about internal policies and procedures. Furthermore, in the context of managing day to day transactions arising from out of order accounts the Bank does not hold the information you have requested in a form that would be covered by the DPA. Whilst aggregated information is retained for statistical purposes, this would not constitute "personal data" under the DPA and therefore would not be covered by a s.7 DPA subject access request. For the avoidance of doubt, the fact that we do not generally record information in a way that is caught by the provisions of the DPA, is in no way an admission that there was no such manual intervention. As the bank is providing the copy statements on a complimentary basis you payment is returned herewith. Manager, Barclays Data Protection Is this letter good, bad or indifferent news?!?!?!?! What is my next step?! Thanks All......PaulMc18

I officially sent my 1st letter off to the Abbey yesterday to reclaim my bank charges. I'm going to post a detailed log of my steps to retrieving my money back!!! So, this is step 1 - Letter requesting my bank statements onwards and upwards....... PaulMc

Hi All, I'm new to this forum and the process of regaining my bank charges. I'm with the Abbey National and off hand I will have a few thousand £ worth of bank charges!!! If anyone has good Abbey National knowledge and can help me then please do!!! Good Luck one and All!!! PaulMc18